Pack Health plans 200-person expansion in Birmingham

Firm provides health coaching, patient engagement services

Pack Health, a health coaching and patient engagement firm that was acquired last year by Quest Diagnostics, has announced plans to double its space and add 200 employees in Birmingham.

In recognition of the new jobs, the firm expects to receive some $27 million in local and state tax credits over the next five years.

Founded in 2013, Pack Health uses patient engagement — such as monitoring and motivating — to help patients mitigate the effects of chronic conditions, mental health, lifestyle choices and other social determinants of health.

Clients include pharmaceutical companies, employers, health plans and others.

- Sponsor -

“Pack Health will play an increasingly important role at Quest Diagnostics, connecting our diagnostic insights to actions patients can take to improve their health,” said James E. Davis, CEO and president of Quest Diagnostics. “Pack Health provides ongoing engagement to help individuals sustain positive health choices, from maintaining an exercise program to participating in a clinical trial. With these capabilities, health plans, life science companies and employers can maximize the value of their health investments while also helping to create a healthier world.”

Pack Health saw an expansion in its services when people turned to virtual health care delivery during the pandemic.

Now plans call for nearly doubling the size of the headquarters facility to 46,000 square feet.

“The facility will also include an expanded fitness center, large walking trail and extensive healthy food options for employees, prioritizing employee wellness in the same manner Pack Health uses to serve its members,” the company said in announcing the expansion.

“It is our pleasure to work with the State of Alabama to grow Pack Health in Birmingham,” said Mazi Rasulnia, PhD, founder and vice president of Pack Health. “Beyond our pride at what we have accomplished in the last few years, we are extremely proud to add 200 positions to Jefferson County and expand our capabilities in connecting diagnostic insights to our members managing chronic health conditions. These benefits will go a long way towards furthering our work building a healthier community, bringing better therapies to patients and lowering medical costs. We look forward to deepening our connection to Birmingham’s vibrant healthcare community.”

The latest Alabama business news delivered to your inbox